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What Governs Your Account at gb007

Your use of gb007 is subject to the terms set out on this page, along with any applicable local law in your region.

Jurisdiction-Dependent AccessAccount Terms ApplyIndonesia-Region PolicyDANA · OVO · GoPay Scope
gb007 What Governs Your Account at gb007
DATA AND SECURITY

How We Handle Your Account Data

gb007 applies standard data security practices across all account activity. Here is what that means in practice for how we store, use, and protect the information tied to your account.

Data Retention

We keep account records for as long as your account is active and for a period after closure as required by applicable law. You may request a copy of your data through our support email channel.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between DANA, OVO, and GoPay. You can adjust cookie settings through your browser at any time.

Account Security

Your account is protected by password and OTP verification on login. If you notice unauthorised access, change your password immediately and contact support to freeze the account while we investigate.

Requesting Changes

To update your registered name, wallet account, or contact details, submit a request via support email with the relevant verification document. Changes to withdrawal wallets require re-verification before the next payout.

LEGAL CONTACT

Reach Us About Policy or Account Terms

If you have a question about how these terms apply to your account, or if you need to report a policy concern, our support team handles legal and account queries through the channels below. Response times vary by channel, so choose the one that fits your timeline.

Live Chat Access live chat directly from your account dashboard. This is the quickest path for active account queries or transaction disputes you need to resolve the same day.
Email Support Send detailed policy questions or formal requests to our support address. We handle written requests for account data, corrections, and escalated legal concerns through email.
Account Help Centre The help centre covers account verification steps, wallet matching requirements, and what to do if your withdrawal is held pending a policy review.

Frequently Asked Legal Questions

These are the questions we receive most often about account terms, data rights, and legal access. If your question is not here, contact support directly.

Access depends on whether online gaming is permitted under local law where you are. We do not make legal determinations on your behalf — please confirm your eligibility before opening an account.

We collect the information needed to create and verify your account, including your name, contact details, and the wallet you use — DANA, OVO, or GoPay — for deposit and withdrawal processing.

Send a request to our support email with your registered account details. We will confirm receipt and provide your data within the timeframe set out in our data policy.

You may request account closure and data deletion through support. Some records are retained after closure as required by applicable legal and financial regulations, and we will explain what applies to your case.

We notify you through your registered contact method when terms change. Continuing to use your account after an update means you accept the revised conditions, so check the notification before logging back in.

Contact support immediately via live chat or email to report the issue. We can freeze account activity while investigating, and you should change your password and OTP method as a first step.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.