Reference

Terms That Cover Your gb007 Account

These terms set out what you agree to when you open and use your gb007 account — from how deposits via DANA, OVO, and GoPay are handled to how we manage account access.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region conditionsAccount access rulesSubject to local law

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What These Terms Actually Cover

gb007 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on gb007, you confirm that you have read these terms, that you meet the eligibility conditions for your region, and that you agree to operate your account within the rules described here. These terms cover how your account is opened and verified,

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how wallet transactions through DANA, OVO, and GoPay are processed, and what happens when a transaction dispute arises. We do not extend access to regions where local law does not permit it. Your account is personal to you — sharing login credentials, opening duplicate accounts, or
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using another person's e-wallet to fund your account are all actions that breach these terms and may result in account suspension. We may update these terms from time to time. When we do, we will note the revision on this page. Continuing to use your account
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after a revision goes live means you accept the updated version. If you have questions about any clause here, reach our support team through the channels listed on this page before proceeding. Players in Makassar and elsewhere in Indonesia are subject to the same account terms;
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no regional exceptions apply within supported areas. All transactions, including deposits made through OVO or GoPay, are subject to our standard verification process before funds are confirmed to your account balance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a question about how a specific clause applies to your account, our support team can help. We handle account-related queries including wallet verification, transaction disputes, and account access questions. Contact us through any of the channels below and we will respond to terms-related questions as a priority.

Team online

Live Chat

Open the chat window from your account dashboard to ask about a specific clause or how a rule applies to your DANA, OVO, or GoPay transaction.

Email Support

Send a written query about your account terms to our support address. Include your account ID so we can give you a precise, account-specific response.

Help Centre

Our help centre lists common terms questions, wallet verification steps, and account access conditions. Check there first for a faster resolution.

HOW WE OPERATE

How gb007 Upholds These Terms

We apply these terms consistently across all accounts in supported regions. Our processes for wallet verification, account security, and dispute handling are built to be straightforward — so you know exactly what to expect at every step. If something changes, we update this page and note the revision date at the top.

Account Security

Your account is protected with OTP verification at login. We do not store your DANA, OVO, or GoPay credentials — only the transaction reference is logged for dispute purposes.

Data Retention

We keep transaction records and account activity logs for the period required under applicable regulations. You can request a summary of your account data by contacting support.

Dispute Process

If a deposit via GoPay or OVO does not reflect in your balance, raise it through live chat with your transaction reference. We trace the payment and respond with a resolution.

Terms Updates

When these terms are revised, the updated version is posted here with a change note. We do not apply changes retroactively to transactions already completed before the revision date.

Common Questions About These Terms

These are the questions we get most often about account rules, wallet conditions, and how the terms apply in practice. If your question is not covered here, contact support directly through live chat or email.

No regional exceptions apply within supported areas. The same account terms cover all eligible regions, including players in Makassar. Access itself depends on whether local law in your area permits it.

No. Your deposits must come from a wallet registered in your own name. Using a third-party DANA, OVO, or GoPay account breaches our terms and may result in your account being suspended.

We post the revised terms here and note the change date. Continuing to log in and use your account after that date means you accept the updated version. We do not apply changes to past transactions.

Contact our support team via live chat or email with your account ID. We will provide a summary of your account data and transaction records within the timeframe required by applicable rules.

Take your GoPay transaction reference and raise it through live chat. Our team traces the payment against our records and provides a resolution. Do not make a duplicate deposit before we confirm the outcome.

No. Duplicate accounts are a direct breach of these terms. If we detect more than one account linked to the same identity or wallet, both accounts may be suspended pending a review.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your gb007 Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

How gb007 Upholds These Terms

Account Security

Data Retention

Dispute Process

Terms Updates

Common Questions About These Terms

01 Do these terms apply differently depending on where I am in Indonesia?

02 Can I use someone else's DANA or OVO account to deposit?

03 What happens to my account if these terms are updated?

04 How do I request a copy of my account data or transaction history?

05 What should I do if a GoPay deposit does not show in my balance?

06 Can I open more than one account on gb007?

Terms & Conditions

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