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How gb007 Handles Your Personal Information

Your account data, payment details and browsing activity are handled with care on gb007. This page explains exactly what we collect, why we need it, how long we keep it, and what rights you have over it — no fine print buried in the…

Account data protectedDANA, OVO, GoPay wallet privacyYour right to request deletionNo data sold to third partiesIndonesia-region context applies
gb007 How gb007 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security on gb007 is not an afterthought. Every account session runs over an encrypted connection, your payment wallet references are stored in isolated records, and login activity is logged so you can spot anything unfamiliar. Below are the four areas where we apply the most active care to your data.

Cookies and Session Tracking

We use session cookies to keep you logged in across your mobile browser and desktop. Analytics cookies track aggregate page use — never individual identity — and can be cleared from your browser settings at any time.

Account Security Practices

Each login triggers an OTP check to your registered number. If a new device or location is detected, we flag it before granting full account access. Your DANA, OVO and GoPay wallet references are never shown in plain text after saving.

Data Retention Policy

We keep account and transaction records for as long as your account remains active or as required by applicable law. When you request account closure, personal data is scheduled for deletion unless a legal hold applies to that record.

Your Right to Request Changes

You can ask us to correct inaccurate profile details or delete data we no longer need to hold. Submit the request via live chat or email and we will confirm the action taken within the timeframe required by applicable law.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something or raise a concern about how your information is used, contact our support team through any of the channels below. We aim to respond to data-related requests within a reasonable timeframe and will confirm receipt when your query arrives.

Team online

Live Chat

Open the chat widget in your account dashboard to reach our support team directly. Available for account and data queries during active service hours.

Email Support

Send your data request or privacy concern to our support email address. Include your registered account email so we can locate your profile quickly.

Account Help Centre

The Account Wallet Help section inside your profile lets you review saved payment methods, including linked DANA, OVO and GoPay details, and submit update requests.

Common Questions About Your Privacy on gb007

These are the questions we hear most often about data and privacy. If yours is not here, reach out through live chat or the support email and our team will get back to you.

We collect your name, email, date of birth and contact number at registration. Once you add a payment method, we also record the wallet identifier for DANA, OVO or GoPay to process transactions.

We share data only with payment processors — DANA, OVO, GoPay — strictly to complete your transactions. We do not sell or share your personal data with advertisers or unrelated third parties.

Send a data access request via our support email or live chat. Include your registered email address so we can locate your account record and compile the information for you.

Yes. Request account deletion through live chat or email. We will remove your personal data once any legally required retention period has passed and confirm when the deletion is complete.

We use session cookies for login continuity and aggregate analytics cookies. You can clear or block cookies in your mobile browser or desktop settings at any time without losing your account access.

Wallet references are stored in encrypted, isolated records. We never store your full PIN or password. Only the transaction reference and partial wallet ID are retained to reconcile your payment history.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.